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September 2016

From the President


Cool temperatures are finally here as fall descends. And due to the holiday calendar, don’t forget our October meeting will be on a Wednesday night, October 5th. Sue Pine and Jennifer Pastore from NAPO HQ will give the presentation. We will be talking all about industry trends, and there have been some exciting developments at HQ, so I hope you will attend.
As I keep mentioning, we are getting ready to roll out an online membership survey within days (stay tuned!). We need your participation! The NAPO-NY Board really needs your input to decide how to judicially use chapter funds in the coming year. This is the time to tell us what you love, what you want to see more of, and what isn’t working.

Hope to see you next Wednesday!

Collette Shine, NAPO-NY President

From the Board

The Nominating Committee has officially launched the process of recruiting candidates for the 2016-17 Board of Directors of NAPO-NY.  Although the new board will not take office until May 15 of next year, we are getting started early because we’re anticipating more openings than usual.

If you are already a chapter volunteer, you know what a growth experience it is and how rewarding it is to volunteer. Being on the board is a great way to develop your leadership skills and to build life-long relationships with your colleagues.

If you would like to know more about what it means to be on the board and what the responsibilities of each position are, please reach out to a member of the Nominating Committee: Sharon Lowenheim (Chair), Audrey Lavine, Sandra Schustack or Collette Shine. Please note that Provisional Members cannot serve on the board, but if you plan to move from Provisional to Professional Member by next May, then don’t hesitate to have a conversation with us if you are interested.

Meetings and Events

October Chapter Meeting: The Impact of Global Trends on Your Business
Wednesday, October 5, 6:00 p.m. – 8:30 p.m.
Cicatelli Associates, 505 Eighth Avenue, between 35th and 36th Streets, 20th floor

Are you aware that big global trends could have an impact on the manner in which you serve your clients or even the type of clients that you serve? Join this engaging session to understand the necessity of trends awareness to the strategic focus and planning of your business. In addition, walk away from this short program equipped with realistic and easy-to-implement ideas. You do not want to miss this session.

Presenter Sue Pine, CAE is the VP of Professional Development at Association Headquarters, and Executive Director of NAPO. She worked for over 35 years in the "association management" world. Sue has been with AH since 2012. A frequent speaker at ASAE (American Society of Association Executives), AMC Institute (Association Management Company Institute), and a variety of ASAE State Society meetings, Sue is an ASAE trained facilitator of the ASAE Certificate in Association Management. She is a subject matter expert on Environmental Scanning, Trends Monitoring, AMC Accreditation, Volunteer Management, and Board Development topics. Sue has received the 2009 AMC Institute Lifetime Achievement Award, the 2008 Leadership Award from the ASAE-AMC Section Council, and the 2015 MASAE Distinguished Service Award.

Book Club Meeting: “White Walls”
Thursday, October 20, 6:30 p.m. – 8:00 p.m.
Barnes & Noble Cafe, 33 East 17th Street, north side of Union Square

This quarter, the NAPO-NY Book Club will be reading “White Walls: A Memoir About Motherhood, Daughterhood, and the Mess In Between” by Judy Battalion. Read the book, then join us for a fun informal discussion! For more information please contact Mary Reed.

Mini-Workshop: Small Business, Big Online Presence
Wednesday, October 26, 6:00 p.m. – 9:00 p.m.
WeWork, 205 East 42nd Street, between 2nd and 3rd Avenues
Cost: $28.00

Join NAPO-NY for a unique evening of online marketing tips, tricks and strategies every small business should focus on to attract new customers and increase revenue. Speakers include Michael McKay, digital entrepreneur; Susanne Schropp, owner of Diva Design; Paige Wilhide, owner of Paige Media; and Mona Sharaf, personal shopper and image consultant.

This event is open to the public and space is limited. All attendees MUST pre-register online no later than Friday, October 21.

North East Regional Conference for Professional Organizers (NERCPO)
Saturday, November 5, 8:00 a.m. – 5:00 p.m.
University of Connecticut, 1 University Place, Stamford, CT 06901
Cost: $79.00 (includes breakfast and lunch)

NAPO-CT invites you to a special opportunity: a one-day fall conference for professional organizers from the Northeast region. We will be gathering in Stamford, CT for a day of professional development, networking, and fun. Come and learn about managing in a digital world, independent contracting, productivity and more. Connecting with colleagues in this region will sharpen your skills and strengthen your business offering, so plan now to attend this unique event. Click here for more details and to register.

September Meeting Recap: Panel Discussion on Mold
The member spotlight this month was on Cyndi Shattuck Archiving. Cyndi worked as a creative director before she started her photography and archiving business. Her business now focuses on preserving clients’ old photos, albums and book collections, as well as editing digital archives and creating custom books.

This month’s program was presented by Corey and Steven Levy, mold experts. They explained how to identify mold in environments and how to remediate mold, and answered many questions from members. The full meeting minutes can be found in the Document Library, accessed from the Members Only menu on the NAPO-NY website. You must be logged in for Members Only access.

Welcome New Members

Shella Eckhouse
Marissa Klenetsky
Barbara Westermann

Member Media Mentions

Box Butler was featured in “Looking to Expand Iron Mountain’s Artistic Side” on the Boston Globe website.

Junkluggers was featured in “Clearing Away Self-Doubt Got My Junk Removal Business out of a Rut” on Business News Daily.

Sharon Lowenheim was featured in “How to Store Shoes, Boots & Sneakers [15 Awesome Tips]” on the MakeSpace blog.

Katie McCann was featured in “Keep It Clean and Organized with the Perfect Mudroom” on ProSource.

Member Benefits

Benefit Spotlight: Program Calendar Listings
Are you having a book release or signing? Are you hosting an event, webinar, or workshop/seminar? Email Sandra Schustack, NAPO-NY's Director of Professional Development, so she can add your event to the NAPO-NY program calendar.

Volunteer Opportunities
Do you sometimes wish that NAPO-NY would let the public know about our industry, and how our brilliant and skilled chapter members can help them? 
Well, we do! You might be surprised to know that NAPO-NY issues a press release every month. But we need help getting those press releases out there and making sure that the media is paying attention to them.
This month, we’re highlighting two positions: the Media Liaison and the Press Release Distributor.

  • The Media Liaison establishes relationships with media contacts so that NAPO-NY can pitch stories to them. The Media Liaison also follows up with media contacts after press releases have been sent out to make sure that they’ve been seen. 
  • The Press Release Distributor sends out the press releases every month and posts them to free media sites.

 If you’d like to help NAPO-NY get the word out, and would also like to become more familiar with the media, then one of these positions might be for you. Skills like communicating with the media and writing press releases are great to learn for use in your own business as well.

To learn more about these positions, and to inquire about other open positions, please contact NAPO-NY’s Volunteer Coordinator, Sharon Lowenheim.

Hanging Out With: Nicole Lentini

This is a recurring series of interviews with NAPO-NY chapter members. Interviewees will answer a variety of questions about their lives and businesses, and maybe offer us a few tips along the way! This month, Nicole Lentini of No Space For Waste shares her thoughts on getting clients to go the extra mile by living a “zero-waste” lifestyle.

NAPO-NY Times: Hi Nicole! Tell us about your business.

Nicole Lentini: I started organizing about two years ago when I moved into my now-husband’s apartment. It was a big change, and combining our lives required organization. Around the same time, I developed an interest in zero-waste living, the environment and being eco-friendly. I was really focusing on how we get rid of items for our clients. When I first started, I was talking to a fellow organizer who told me a horror story about a client who said to just throw everything away. My focus is on clearing everything away as responsibly as possible.

I’ve been learning about and trying to live a zero-waste lifestyle for the past two years, and I’ve made a real commitment for the past nine months. My goal is to help anyone who is interested in getting their space organized, and to also offer the tools and resources that I’ve found for a zero-waste lifestyle if they’re interested. I try to show that this lifestyle actually creates simplicity, but it does take organizational skills to start the zero-waste process!

NNYT: Can you explain the concept of zero-waste living?

NL: The term “zero waste” is really just a goal. It was originally meant to define achieving a circular economy: our world is currently a linear economy (the term “cradle to grave” comes to mind). With a circular economy, the idea is to reuse and repurpose everything so nothing is wasted. Zero waste is about avoiding unnecessary consuming, so you can focus on what’s important. It also reduces mental clutter. I quickly realized that organizing and zero waste go hand-in-hand, with the ideas of minimalism and getting rid of stuff you don’t need. Those items you’re not using on a daily basis are distractions. Visual clutter can make you anxious without you even realizing it is causing stress.

NNYT: Is “zero waste” an accurate term?

NL: Everyone has a definition of their own, but the idea is to create less impact on the earth and use resources carefully. I’ve been using the term “circular living” because I think it is almost impossible to truly live a zero-waste lifestyle, especially in the city, but you can get very close. Any reduction is great. Focus on reducing your usage of single-use items, like plastic disposable utensils, plastic bags, straws and cups.

NNYT: Do your clients seek zero-waste solutions or do you suggest it?

NL: I have been approached by people who specifically want tips for going zero-waste. I think the idea makes people anxious. It means stepping out of their comfort zone, considering everything they buy on a regular basis and how to make the changes. It’s a lot to think about!

NNYT: Is this a sustainable lifestyle change for most people?

NL: I’m finding it’s absolutely sustainable for most people. It does depend on your current lifestyle. Do you have kids, are you a single parent, do you have a hectic schedule? I think anyone can do it if they’re passionate enough and willing to make certain changes. The hardest part is how you present it to them. People always wonder “what’s in it for me,” so you sometimes have to come at it from that angle and explain it can save them money.

For people who don’t think they can live without less waste —if they were willing to work with me— it would be much more achievable!

NNYT: What are your favorite zero-waste resources?

NL: I follow other zero-wasters on social media, especially Instagram. Everyone shares their tips, struggles and recipes.

Here are a few of my favorite and most inspirational, eco-concious Instagram accounts: 


NNYT: What tips can you give for someone who wants to start trying out a zero-waste lifestyle?

NL: I personally started by refusing single-use plastic bags. When I bought my lunch, I started saying, “No bag, thank you.” I think that refusing things is a good first step. You don’t have to accept these systems that are in place. It helped me to become more comfortable with speaking up in businesses and speaking about my values.

Thanks Nicole!

Have a suggestion for a member who would be a great interview subject for an upcoming newsletter? Email Mary Reed.


Sara Lincoln’s name was misspelled in the August issue of this newsletter. We would like to sincerely apologize for this oversight! Sara, thanks again for telling us all about Garde Robe last month! If anyone missed the article, past issues of the newsletter are available to view on the NAPO-NY website under the Resources menu (you do not need to be logged in to view the newsletter).