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NAPO-NY Professional Development Seminar: Client Abandonment

Client Abandonment: Ethical Implications for the Professonal Organizing Industry

Presented by Sheila Delson, CPO-CD

WHEN:  Saturday, April 12, 2014, 10am - 1pm

WHERE: In Good Company, 16 W, 23rd St., New York, NY 10010

What happens when you have to abandon a project with a client before it's complete?

This situation known as client abandonment is an uncomfortable but vital subject we must all be willing to discuss. It is a deeply moral and ethical topic with a myriad of implications.

As the Professional Organizing Industry continues to advance, the time has come to examine, and perhaps challenge, how we truly measure up to the standard business ethics models of today. Once a Professional Organizer begins delivering services, what is their obligation?

With these questions in mind, it is more important than ever for new organizers and well-seasoned organizers to explore our current practices and the ever-growing implications that may affect us all in the near future.

Through an interactive discussion and case study exploration, class participants will:

  • Distinguish obligatory differences between the Professional Organizer and the mental health practitioner
  • Learn to recognize and respond to blurry boundaries before they happen
  • Learn what to do to avoid the pitfalls of abandoning any client
  • Recognize our limitations and obligations as an industry, and honor them
  • Discover the truth about agreement disclaimers and how effective they may or may not be

About Sheila Delson, CPO-CD

Sheila Delson, CPO-CD is owner and President of FREEDomain Concepts, LLC founded in 1994.  She is an author and speaker, is a Certified Professional Organizer specializing in Chronic Disorganization (CPO-CD), and is an ICD Master Trainer.

Sheila is a co-founder of ICD (formerly NSGCD) and is a Past President, Past Education and Certification Director, and co-developer of the industry’s first certification program for Professional Organizers.  She is also an active member of NAPO, having served on many committees over the years. She currently serves on the NAPO-NY Chapter Board of Directors.  She has received awards from both industry organizations, including the recent 2013 NAPO Founder’s Award.

She developed her Managing Your Clutter workshop series, offered to groups and organizations on request, and lives in Poughkeepsie NY with her husband Jeffrey, two adult sons and four beautiful grandchildren.

Registration for NAPO-NY chapter members, $55.00
Registration for all others, $65.00


Deadline for Registration: April 10, 2014

We look forward to seeing you at this very special event. If you have any questions, please email or call the NAPO-NY hotline at 646-535-NAPO.